Join the TrustPay Team

1. Why Work at TrustPay

TrustPay is more than a bank — we are a team of 12,000+ people on a mission to make banking fair, transparent, and accessible for everyone. When you join us, you are not just taking a job; you are joining a movement to rebuild finance around the customer.

We offer competitive compensation, meaningful equity, and the chance to work on problems that affect millions of people every day. Our engineers ship code that moves real money; our designers shape experiences that help families save; our analysts catch fraud that protects livelihoods.

• Mission-driven work that impacts 8 million+ customers
• Competitive salary with annual performance bonuses
• Meaningful equity grants for every full-time employee
• Comprehensive health, dental, and vision coverage from day one
• 401(k) with 6% company match, fully vested immediately
• Unlimited PTO with a 20-day minimum we encourage you to take
• Generous parental leave: 20 weeks for primary caregivers, 12 weeks for secondary
• Annual learning and development stipend of $2,500

2. Our Culture & Values

Our culture is built on five values that guide how we hire, how we work, and how we make decisions. We hire for these values as much as for skill, and we hold each other accountable to them every day.

• Customer First — every decision starts with what is best for the people we serve
• Own It — we take responsibility for outcomes, not just effort
• Build Together — we collaborate across teams and disciplines to ship great work
• Be Transparent — we share information openly and admit mistakes quickly
• Keep Growing — we invest in learning and give each other candid feedback

3. Open Positions

We are hiring across engineering, product, design, data, risk, and customer success. Below is a sample of our current openings. Visit our careers portal for the full list and to apply online.

4. Benefits & Perks

We invest in our people because they are our greatest asset. Our benefits are designed to support your health, wealth, and well-being — at work and outside of it.

• 100% employer-paid health, dental, and vision insurance for you and dependents
• 401(k) with 6% company match, vested immediately
• 20 weeks paid parental leave for primary caregivers, 12 weeks for secondary
• Unlimited PTO with a 20-day minimum encouraged
• Annual $2,500 learning and development stipend
• Home office stipend of $1,000 for remote employees
• On-site gyms and wellness rooms in our physical offices
• Daily catered lunch at all office locations
• Mental health support with 8 free therapy sessions per year
• Commuter benefits and transit subsidies

5. Diversity & Inclusion

We believe diverse teams build better products. TrustPay is committed to creating a workplace where everyone — regardless of race, gender, sexual orientation, disability, veteran status, or background — can do their best work and advance based on merit.

We track and publish our diversity data annually, set public hiring goals, and hold leaders accountable for progress. We also support six employee resource groups (ERGs) that provide community, mentorship, and a voice in company decisions.

• Public annual diversity report with hiring and retention goals
• Six active employee resource groups (ERGs)
• Inclusive hiring practices with structured interviews and bias training
• Pay equity audits conducted annually — we publish the results
• Mentorship and sponsorship programs for underrepresented talent
• Accessibility accommodations available throughout the hiring process

6. Internship & Graduate Programs

Our 12-week summer internship program gives students hands-on experience on real teams, with real projects, and real impact. Interns are paired with a mentor, work alongside full-time employees, and present their work to leadership at the end of the summer.

Our new graduate rotational program lets early-career employees spend 18 months rotating through three teams before choosing a permanent home — ideal for those who want to explore different areas of the business.

7. How to Apply

Applying to TrustPay is straightforward. Browse our open positions, submit your application online, and our recruiting team will reach out within 5 business days if your profile is a match. Our interview process is transparent — we will tell you what to expect at every step.

• Browse open positions at trustpay.com/careers and apply online
• Submit your resume and a short note on why TrustPay interests you
• Initial recruiter conversation (30 minutes) within 5 business days
• Hiring manager interview (45 minutes) focused on your experience
• Role-specific assessments or take-home exercise
• Final round with the team and cross-functional partners
• Reference and background checks before an offer is extended
• Need an accommodation during the process? Email accommodations@trustpay.com

8. Employee Testimonials

Do not just take our word for it — hear from the people who work here. Below are a few words from TrustPay employees across teams and tenures.

• "I joined as a new grad and within two years I was leading a team. TrustPay invests in people who take ownership." — Maya R., Engineering Manager
• "The mission is real. Every roadmap discussion starts with what is best for the customer, not what is easiest to ship." — David L., Senior Product Manager
• "I came from a big bank where I felt like a cog. Here, my work directly shapes how millions of people manage their money." — Priya S., Staff Engineer
• "Best parental leave I could have asked for. I took 20 weeks with my second child and came back to a promotion." — James T., Design Lead
• "The ERGs are not performive — leadership actually listens and acts on what we bring them." — Aisha M., Risk Analyst